SOA

Trust & Safety

Trust is the product.

We're building a safer internet — so we hold ourselves to a high standard from day one.

Need help right now? Visit Get Help Now.

Our Safety Promise

  • Privacy-first: we collect as little as possible and never sell your data.
  • Child-safety focused: extra protections for anyone under 18.
  • Community-driven: the movement is shaped by its members.
  • Ethical AI: any future AI will be transparent and human-centered — and it is not live yet.
  • Transparent governance: we publish how we operate as we grow.

What We Collect in Phase 1

  • Email addresses submitted through forms
  • Story submissions (and consent records)
  • Campaign signups
  • Investor / partner inquiries
  • Optional NFC order data processed through Stripe (we don't store card details)
  • Privacy-respecting analytics data (aggregate)

What We Do NOT Collect in Phase 1

  • No member-portal data (no member accounts exist yet)
  • No AI incident data (AI services are not live)
  • No incident-vault data / private evidence storage
  • No sensitive child-profile system
  • No biometric data
  • We never sell personal data

Data Ownership

  • You own your submissions.
  • You can request deletion of your data at any time.
  • You can withdraw story consent and we will remove it promptly.
  • Your data is never sold.

Child Safety

  • Under-18 story submissions require verified guardian consent.
  • No public identification of minors without explicit, verified consent.
  • Default anonymization for minors.
  • Child-safety review before publishing sensitive content.

Story Safety

  • Consent before publishing — always.
  • Anonymization options for anyone who wants them.
  • Re-identification review.
  • Trauma-informed editing; right to withdraw at any time.

Form Security

  • Cloudflare Turnstile on every form.
  • Minimal required fields; no unnecessary sensitive data.
  • Consent checkbox required; privacy notice shown next to every form.

Analytics

  • Cloudflare Web Analytics (cookie-less) + PostHog (product funnels).
  • No invasive advertising trackers in Phase 1.
  • Privacy-respecting configuration; consent-gated where required.

AI Transparency

  • AI services are not live in Phase 1.
  • The AI Incident Assistant is "Coming Soon."
  • No AI decision-making is used on users in Phase 1.
  • Future AI will be human-centered, explainable, and privacy-first.

Moderation Standards

We do not permit hate speech, harassment, victim-blaming, doxxing, or sharing explicit or harmful content. No content is published without human review.

Transparency Commitments

  • Publish honest updates as the project grows.
  • Publish future transparency reports.
  • Document our safety processes.
  • Disclose partnerships honestly.
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